FAQ

FAQ

How do credits work?

Each generation (voice, scene, avatar) consumes credits. Credits will automatically be deducted during generation

Do credits expire?

No.

What if I run out of credits?

You can top up anytime via credit packs. If you're holding $AVA, you’ll get a 10% bonus on every purchase.

What if i run out of credits during generation?

If your credits run out mid-generation, the process will timeout and stop. Any credits already used up to that point won’t be refunded, even if the full video isn’t completed.

To avoid this, make sure you have enough credits before starting a generation: especially for longer videos or avatar scenes.

Can I use my own avatar?

Yes, simply create an Agent in Holoworld or use one of our default agents like AVA.

Can I edit after generating a video?

Yes. Everything's editable — script, visuals, sound, and more.

What’s the difference between templates?

• Agent Talking Video: AI generates chosen Avatar to read out a script.

• Faceless Videos: Great for product walkthroughs or commentary

• Meme/Brainrot: Fast-paced, viral-style content

• From Scratch: Build each component yourself, full control

Why did my render fail? Likely due to model/API congestion. Wait a bit and try again — or check our X for system status.