# FAQ

FAQ

**How do credits work?**

Each generation (voice, scene, avatar) consumes credits. Credits will automatically be deducted during generation

**Do credits expire?**

No.

**What if I run out of credits?**

You can top up anytime via credit packs. If you're holding $AVA, you’ll get a **10% bonus** on every purchase.

**What if i run out of credits during generation?**

If your credits run out mid-generation, the process will **timeout and stop**. Any credits already used up to that point **won’t be refunded**, even if the full video isn’t completed.

*To avoid this, make sure you have enough credits before starting a generation: especially for longer videos or avatar scenes.*

**Can I use my own avatar?**

Yes, simply create an Agent in Holoworld or use one of our default agents like AVA.

**Can I edit after generating a video?**

Yes. Everything's editable — script, visuals, sound, and more.

**What’s the difference between templates?**

* **Agent Talking Video**: AI generates chosen Avatar to read out a script.
* **Faceless Videos**: Great for product walkthroughs or commentary
* **Meme/Brainrot**: Fast-paced, viral-style content
* **From Scratch**: Build each component yourself, full control

**Why did my render fail?**\
Likely due to model/API congestion. Wait a bit and try again — or check our X for system status.